I have been a loyal customer of Red Room for the past 7 years, I have spent hundreds of dollars on tattoos and piercings here and I WILL NEVER BE RETURNING. THIS IS THE WORST SHOP IN CHICO. I WILL NOT REFER ANYONE HERE EVER AGAIN AND WILL CONTINUE LEAVE BAD REVIEWS. The body piercer, Cherie is THE WORST. Absolutely completely rude from the 1st phone call, she went into her personal life and how we can't be "cutting it close" because she has to take a bus home. So once my mom and I get there, her assistant in training helps us find jewelry and we are very questionable about the prices and how much each piece costs and she breaks down the price and she said that the one that we had chosen would be $30 for the piercing. So we give her our IDs, we go in the back and get both our ears pierced and then we come out to pay after and the assistant rings us up and says OH your totals going to be a $140. So obviously at this point were shocked, and we have no idea where this price has come from and then she starts to explain well you paid for the post and you paid for the front and you paid for the piercing and all these additional fees that were not mentioned in the beginning of our encounter. Obviously we are hesitant but mostly upset that this information was not provided and then assistant lies to us and she says "I told you these fees" when she did not at all tell us any of these fees, so then piercer Cherie comes back out and goes "are you arguing?v and we explain no we're just confused about this price and she's like "well if you have a problem with that we can go in the back and take it out" and that was her resolution. No compensation for the misinformation, not even an apology. Then she continued to stand in the back room and talk bad about me and my mom. I am absolutely disgusted with this shop.